Refund / Cancellation Policy

  • 80% Exchange Value on the product value for lifetime.
  • 70% CashBack on the product value for lifetime .
  • If the end-user receives the incorrect product / damaged product during transit / defective products. The same should be brought to our notice immediately within 2 days when you receive the products on 7439430590 or email us at support@lavyajewels.com. In this case, We will replace the defective or incorrect product upon receiving the existing ones from you. 
  • If in case, if we fail to replace it with the same product, it may happen in a single stock product, the end-user may choose some other product of the same worth.
  • Returned products need to be received by us within 7 days. Failing, the product will no longer be applicable for return/replacement.
  • Returns are not applicable and not encouraged in case you don`t like the product, it does not suit your face, not matching to your clothes, or for any other reason.
  • Any order may be cancelled within 24 hours of placing the same through our website or by e-mail to support@lavyajewels.com.
  • Any request for cancellation after 24 hours shall be subject to the return policy of Lavya Jewels. For return policy please refer to our FAQ’s Section.
  • Once the cancellation request is received, we will initiate the process of refunding the amount within 1 week.
  • For any assistance customer can call us on 7439430590 or email us on support@lavyajewels.com.
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